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Hello! I have a Business Pro Account and I do not see the option to give the signer the ability to upload a document. I have checked my settings and all the appropriate boxes are checked, that allow signers to upload multiple attachments. Can someone help?
Solved
Business Pro Account - Upload/attachment function does not show
+1- Newcomer
Best answer by Vinicius.Rodrigues
Hi
The first thing you should do is to check if you enabled the field attachment to your senders. To check it, please access Settings (you must be a Admin) > Sending Settings > “Enable signer attachment field”.
After that, when your senders are preparing the envelope, they must add the field Attachment into the document, like this:
Please check this article for more information: Add Attachments to a Document to Provide Supporting Information
Please, let me know if I could help you!
+14- Docusign Employee
- 382 replies
- Answer
Hi
The first thing you should do is to check if you enabled the field attachment to your senders. To check it, please access Settings (you must be a Admin) > Sending Settings > “Enable signer attachment field”.
After that, when your senders are preparing the envelope, they must add the field Attachment into the document, like this:
Please check this article for more information: Add Attachments to a Document to Provide Supporting Information
Please, let me know if I could help you!
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