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How do I resend a document to one signatory

C
Docusign Employee
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How do I resend a document to one signatory

Best answer by Community Expert

Hello,

I apologize for the inconvenience, I was able to find this guide https://support.docusign.com/s/document-item?bundleId=oeq1643226594604&topicId=ifa1578456336487.html&_LANG=enus, if you want to selectively remind a single recipient, you can use the Correct feature to add or edit the message to all recipients. When you modify the Private Message for a recipient, an email notification is issued to that person, with the new Private Message text and a new link to the envelope.

Note: It must be the recipient's turn to act on your envelope in order for the email notification to be resent.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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6 replies

C
Docusign Employee
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Hello,

Thank you for reaching out here in the DocuSign Community.

You can use the Resend button, please see https://support.docusign.com/s/document-item?bundleId=oeq1643226594604&topicId=flp1578456336938.html&_LANG=enus

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

C
Docusign Employee
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Thanks. I was looking for a way to send selective reminders to a limited number of the recipients. Not to every recipient that has not executed.
C
Docusign Employee
Forum|alt.badge.img

Hello,

We apologize for the inconvenience, but are you using a signing order?

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

C
Docusign Employee
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In this case there is no signing order. I could add one if that makes it work.
C
Docusign Employee
Forum|alt.badge.img

Hello,

I apologize for the inconvenience, I was able to find this guide https://support.docusign.com/s/document-item?bundleId=oeq1643226594604&topicId=ifa1578456336487.html&_LANG=enus, if you want to selectively remind a single recipient, you can use the Correct feature to add or edit the message to all recipients. When you modify the Private Message for a recipient, an email notification is issued to that person, with the new Private Message text and a new link to the envelope.

Note: It must be the recipient's turn to act on your envelope in order for the email notification to be resent.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

C
Docusign Employee
Forum|alt.badge.img
Excellent. Thank you!

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