Back to Docusign.com
Hello! I am sending a doc to 3 recipients that all have different fields to sign. I have added the recipients, they all show in the top left drop down with a separate color, and I have selected the fields in their respective colors. However, when I click Send it says that two of the recipients (yellow and blue) don’t have fields selected, and when I select either of those from the drop box it doesn’t show their respective fields, it just shows the purple recipients even though the checkmark is by their name. I’m sure this is something simple, I’ve read all the help articles, and don’t see an “edit” option next to the recipients. Do these have to be sent as 3 separate envelopes? (if so, why does it give the option to add multiple recipients in the one envelope)?This is my first time sending one, and I was cruising along great until this. Any help would be appreciated!
Adding Fields for Multiple Recipients
+2- Newcomer
- 2 replies
Best answer by Vinicius.Rodrigues
Hi
Welcome to DocuSign! It will be a pleasure to help you!
You can send envelopes to multiple recipients at the same time. Each recipient and their respective fields are represented by a different color, so in your document, you should have fields in three different colors (as there are 3 recipients).
Watch this quick video explaining this process of sending an envelope with 2 recipients: https://support.docusign.com/s/articles/Send-with-eSignature-How-to-Send-an-Envelope-Video?language=en_US
If you can, I’d like to invite you to watch our free live webinar Get Started with DocuSign eSignature. In this webinar we will show you how to send, sign and use templates.
I hope I was helpfull!
+14- Docusign Employee
- 382 replies
- Answer
Hi
Welcome to DocuSign! It will be a pleasure to help you!
You can send envelopes to multiple recipients at the same time. Each recipient and their respective fields are represented by a different color, so in your document, you should have fields in three different colors (as there are 3 recipients).
Watch this quick video explaining this process of sending an envelope with 2 recipients: https://support.docusign.com/s/articles/Send-with-eSignature-How-to-Send-an-Envelope-Video?language=en_US
If you can, I’d like to invite you to watch our free live webinar Get Started with DocuSign eSignature. In this webinar we will show you how to send, sign and use templates.
I hope I was helpfull!
+2- Newcomer
- 2 replies
Thank you so much for the response! I did actually watch the video in the beginning and just watched it again and have read every help article I can find. It looks like I am doing everything correctly, but it’s not working the way the videos show. I have added each person’s tags in their color, which works fine - except when I go to send it appears to only be saving the purple recipients fields and tells me I haven’t added tags for the other two. When I click on either of the other recipients (yellow or blue) it only shows the purple tags. What am I doing wrong?
+14- Docusign Employee
- 382 replies
I opened a ticket and got help - thank you!!
Excellent, I'm glad you solved it!
+14- Community Moderator
- 2763 replies
Hi
I hope you are doing well.
I would like to confirm if you need further assistance with this, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Christopher | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
Reply
Most helpful members this week
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationJoin the Docusign Community by logging in with your Docusign developer or customer account credentials.
Don’t have an account? You can create a free one when registering.
Note: Partner-specific logins are not available yet. Partners should log in as either a customer or developer
Docusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.