Back to Docusign.com
Is DocuSign HIPAA compliant ?
- Legacy User
Best answer by Community Expert
Well you have two options in DocuSign that would meet these compliance needs....
1) As you noted turn off the Attachments in the email. This is done by a DocuSign Admin under the Admin Console, then Signing Settings, then uncheck "Attach documents to completion email".
1) Mask or hide potentially protected data by using DocuSign fields that are "hidden with astericks"
- Legacy User
- 3548 replies
As I understand it there are plans or modules that can be included to adhere to HIPAA compliance. Here is the best resource I could find but would suggest contacting DocuSign Sales or your Account Manager to get further information....
- Legacy User
- 3548 replies
I recently signed up for a trial period and sent a staff member a sample paper to sign. Although we both received an email that it was signed with the request to log in to view the completed document, it was also attached to the email. This would not be considered compliant in my mind, since emails are easily hacked.
Does anyone know how to turn that feature off? I've been searching around the site but can't find it. Is it possible?
We cannot use it for our needs if a copy of the signed document containing personal information is emailed as an attachment.
- Docusign Employee
- 1935 replies
- Answer
Well you have two options in DocuSign that would meet these compliance needs....
1) As you noted turn off the Attachments in the email. This is done by a DocuSign Admin under the Admin Console, then Signing Settings, then uncheck "Attach documents to completion email".
1) Mask or hide potentially protected data by using DocuSign fields that are "hidden with astericks"
Reply
Most helpful members this week
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationJoin the Docusign Community by logging in with your Docusign developer or customer account credentials.
Don’t have an account? You can create a free one when registering.
Note: Partner-specific logins are not available yet. Partners should log in as either a customer or developer
Docusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.