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Additional initials appear when I set up document from zipforms to docusign
Solved
After signing a document, multiple signatures appear on the document, even though I already deleted the duplicate signatures prior to sending.
- Legacy User
Best answer by Community Expert
Hello,
Thank you for reaching out here in the DocuSign Community.
I apologize for the inconvenience, I understand that you are having issues with multiple signatures appearing in your envelope when it is generated through ZipForms.
If the envelope is being generated in the ZipForm system, have you tried to contact ZipForms support? If yes, what was their reply?
More information at https://ziplogix.com/support/
Let us know if you need further assistance with this.
Best regards,
Christopher | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
- Docusign Employee
- 1935 replies
- Answer
Hello,
Thank you for reaching out here in the DocuSign Community.
I apologize for the inconvenience, I understand that you are having issues with multiple signatures appearing in your envelope when it is generated through ZipForms.
If the envelope is being generated in the ZipForm system, have you tried to contact ZipForms support? If yes, what was their reply?
More information at https://ziplogix.com/support/
Let us know if you need further assistance with this.
Best regards,
Christopher | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
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