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The form fields in my pdf document disappear after I send the envelope. Does anyone know how to fix this? The fields are included in all previous documents sent
- Legacy User
Best answer by Community Expert
When you "upload" a PDF file with form fields there is typically a prompt that appears that asks whether you want to Assign, Keep, or Delete form data. This prompt happens with each new envelope if using a fillable PDF therefore its possible one choice was selected previously and then you chose a different option the last time.
- Docusign Employee
- 1935 replies
- Answer
When you "upload" a PDF file with form fields there is typically a prompt that appears that asks whether you want to Assign, Keep, or Delete form data. This prompt happens with each new envelope if using a fillable PDF therefore its possible one choice was selected previously and then you chose a different option the last time.
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