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I have been using DocuSign for over a year now to sign off month end files as PDFs for audit and SOx compliance, but this month I have noticed that one of the Excel files I uploaded and converted to a PDF is only showing 49 pages in the PDF whereas the Excel file has 52 pages and the missing three pages are the final three tabs from the Excel file. I have never had this issue before with any of the hundreds of files that I have uploaded and converted so I am stuck on how I can resolve this issue.
Thanks in advance for any advice !
Question
Signed PDF not showing all Excel sheets
+1- Newcomer
+15- Community Moderator
- 2554 replies
Hello
Welcome to the Docusign Community and thank you for posting your concerns!
I’m sorry to hear about your issues with the Excel file missing pages. Can you try converting the Excel file outside of Docusign to a PDF?
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
+15- Community Moderator
- 2554 replies
Hello
Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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