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Wrong Date Format

G
Newcomer
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Hi,

I have a question regarding the date format.

I already set up the format to be DD/MM/YYYY. However, it always show the date as MM/DD/YYYY whenever we sign. Even when I change the format, the outcomes are the same.

Can you please advise?

Best answer by JohnSantos

@gvest - You might want to check your Regional Settings.

 

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3 replies

Pawan Gangwani
Rising Star
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Hello @gvest, hope you doing great.

I believe you are referring to the automatic date that occurs when using the "Date Signed" field, then this is controlled by a DocuSign Admin setting.

It can be located by a DocuSign Admin under:
1.Signing Settings
2.Then locate "Document Formatting" section
3. Change the "Current Date Format". Save.
 

Thanks! Solution works for you, like the answer and Mark it best😃

Way to Learn | I'd love your feedback | Hit Like | Mark it Best🌈
JohnSantos
Valued Contributor
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  • JohnSantosValued Contributor
  • Valued Contributor
  • 967 replies
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  • June 4, 2024

@gvest - You might want to check your Regional Settings.

 

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
A
Community Moderator
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Hi @gvest,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested? 

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!   

 

 

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