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I created a document from a template, filled it out, shared it, only to find that it was shared half-filled out.
I tried to correct it, but when hitting “next” after add recipients, it loads a blank screen under “Add Field Data.”
When I click “review”, it just says, “something went wrong. Please try again.”
I tried clicking on support and it asks me to log in. When I do, it just says, “unable to log in.” Contact support. Ironic.
I can log into my account just fine and open documents. I tried clearing cache and cookies. I am using Chrome with no site-interfering extensions.
Question
Document bugs
+2- Newcomer
- 1 reply
+12- Rising Star
- 511 replies
have you try switch network provider? it seems network issue.
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+14- Community Moderator
- 2763 replies
Hi
I hope you are doing well.
I want to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Christopher | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
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