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Can I disable the " i agree to use electronic records and signatures" mesage?


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Hi all, a few weeks ago users started to get the message presented in the title. Since we are using DocuSign internally, many are complaining about it. Why did this message/dialog start coming up? Is there a way to disable it?

I checked signing settings, but nothing pops up. Any orientation is appreciated. Salvador

 

PS: Image of dialog presented here:

 

Best answer by Matthew.Farler

Yes you can! 

This setting is found by going to the Admin page and selecting “Legal Disclosure” in the left panel.  If you select “No, I choose not to use an Electronic Record and Signature Disclosure at this time” then that prompt will not appear on envelopes sent from your account.  

Note that if you do not see this setting or it’s not editable, a Support ticket or a quick call to your Account Team representative asking that it be made editable will be needed.

Hope this helps!

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Matthew.Farler
Docusign Employee
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  • Docusign Employee
  • 35 replies
  • Answer
  • February 5, 2025

Yes you can! 

This setting is found by going to the Admin page and selecting “Legal Disclosure” in the left panel.  If you select “No, I choose not to use an Electronic Record and Signature Disclosure at this time” then that prompt will not appear on envelopes sent from your account.  

Note that if you do not see this setting or it’s not editable, a Support ticket or a quick call to your Account Team representative asking that it be made editable will be needed.

Hope this helps!


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  • Author
  • New Voice
  • 5 replies
  • February 5, 2025

Thank you! I found it. Salvador