Hello
I am trying to access a copy of a signed document that was sent to my email last May (May-24). I no longer have the email with the document ID and I am desperately trying to get copies of those documents. Is there a way for Docusign to resend those emails to me with the document ID so I can review these documents? Otherwise how do I access the documents? Thank you!
+14Hello
Thank you for reaching out to the Docusign Community.
To confirm, do you have access to the email inbox that the envelope notification was sent?
Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.
Let us know if you need further assistance.
Best regards,
Christopher | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
+8Hello
Are you able to provide the information that we previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.
Best regards,
Rodolfo | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Already have an account? Login
Join the Docusign Community by logging in with your Docusign developer or customer account credentials.
Don’t have an account? You can create a free one when registering.
Note: Partner-specific logins are not available yet. Partners should log in as either a customer or developer
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Back to Docusign.com
