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Is there a way to turn off email reminders for a document signature once it's been sent but the recipient has a reason to not sign it at this time but later?


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Is there a way to turn off email reminders for a document signature once it's been sent but the recipient has a reason to not sign it at this time but later?

Best answer by Community Expert

So you set Reminders on the envelope when it was sent, but you want to turn off or change the Reminder settings on this envelope, is that correct? If so then as the Sender you can "Correct" the envelope, go to Advanced Options and select Edit. turning off the Reminders or changing the values to a appropriate value. Finish correcting and that should change the Reminder behavior for that envelope.

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So you set Reminders on the envelope when it was sent, but you want to turn off or change the Reminder settings on this envelope, is that correct? If so then as the Sender you can "Correct" the envelope, go to Advanced Options and select Edit. turning off the Reminders or changing the values to a appropriate value. Finish correcting and that should change the Reminder behavior for that envelope.


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Super, thank you very much for the advice, that is what I wanted to do.