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Inquiry regarding Email Domain addition in DocuSign Administration

  • May 22, 2024
  • 1 reply
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I need to add a new email domain to DocuSign. However, I dont see the option to add a domain. I’m an administrator for two accounts and I see the domain option for one account but not the other. Additionally, I notice that the configurations also seem to be different.

Can you advise on what could be the issue?

Best answer by Alexandre.Augusto

Hello, @Mounika Gangala 

 

You are welcome to the Docusign Community!

 

To Add a Domain you need to have enabled in your account the Org Admin. With an Org Admin account you can add other accounts then configure the needed domains.

 

You can open a case with our support team to get information about how that can be made.

 

https://support.docusign.com/s/contactSupport?language=en_US

 

I hope that helps!

 

Best,

Alexandre

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Alexandre.Augusto
Docusign Employee
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Hello, @Mounika Gangala 

 

You are welcome to the Docusign Community!

 

To Add a Domain you need to have enabled in your account the Org Admin. With an Org Admin account you can add other accounts then configure the needed domains.

 

You can open a case with our support team to get information about how that can be made.

 

https://support.docusign.com/s/contactSupport?language=en_US

 

I hope that helps!

 

Best,

Alexandre