Skip to main content
Solved

End User Training Videos


Forum|alt.badge.img+3
  • Newcomer
  • 1 reply

Is there any way to download user training videos to host on my company’s training server?

Best answer by Alexandre.Augusto

As suggested by @Giovanni.Minchella 

Docusign University can provide some of their Learning Plans/Courses to be accessed internally by a customer using SCORM files, however a customer needs to contact their AE (Account Executive) and/or an EM (Engagement Manager)

 

Some companies instead using SCORM files (they are not automatically updated in case of new versions of the courses) prefer to use links to our Docusign University courses and learning paths because the contents when updated will be automatically available through the link.

View Original
Is this content helpful?

6 replies

lcornwell
Conversation Starter
Forum|alt.badge.img+3
  • Conversation Starter
  • 17 replies
  • May 9, 2024

We are hoping to do something similar, but will be using links to the Docusign documentation/videos instead.  This way if it gets updated, it’ll be the most recent copy.


Forum|alt.badge.img+1
lcornwell wrote:

We are hoping to do something similar, but will be using links to the Docusign documentation/videos instead.  This way if it gets updated, it’ll be the most recent copy.

 

+1


Giovanni.Minchella
Docusign Employee
Forum|alt.badge.img+1

Hi folks, we can help. Reach out to your Account Executive and ask them to put you in touch with their Engagement Manager (or myself). 

 

Giovanni


Forum|alt.badge.img+3
  • Author
  • Newcomer
  • 1 reply
  • May 10, 2024
Giovanni.Minchella wrote:

Hi folks, we can help. Reach out to your Account Executive and ask them to put you in touch with their Engagement Manager (or myself). 

 

Giovanni

Thanks Giovanni -That was my next step and I know who that is, but thanks for confirming.


Alexandre.Augusto
Docusign Employee
Forum|alt.badge.img+14

As suggested by @Giovanni.Minchella 

Docusign University can provide some of their Learning Plans/Courses to be accessed internally by a customer using SCORM files, however a customer needs to contact their AE (Account Executive) and/or an EM (Engagement Manager)

 

Some companies instead using SCORM files (they are not automatically updated in case of new versions of the courses) prefer to use links to our Docusign University courses and learning paths because the contents when updated will be automatically available through the link.


Forum|alt.badge.img+14

Hi @CEW,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.