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Hi!
I use different email addresses which means that some people send documents for me to sign to the alternative email and the documents do not appear in my history Is there a way for me to link a second email to my account?
Solved
Multiple emails in a personal account
+1- Newcomer
Best answer by Alexandre.Augusto
Hello,
Welcome!
You get the answer from
Now, depending on you scenario, if you create in your account additional users for each of those alternative emails then activating them you can use the Shared Access option.
You can go to the Settings page, under Users find your primary user then in the actions menu on the right, use the Shared Access option then select the other users with those alternative emails. Select one of the option to grant permissions over their envelopes. Finish.
In the Manage page you will see your Inbox and folders. Above them you will see a button Shared Access. Click on that button, select an user so you will see and manage their envelopes.
It’s not what you’re looking for initially, but that could be an workaround.
I hope that shed some light to your need!
Best,
Alexandre
+15- Valued Contributor
- 557 replies
+15- Community Moderator
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+1- Newcomer
- 1 reply
This is ridiculous. It’s 2024! You should be able to have a single account to keep all your signed docs in one place and link multiple emails to the account. Tell your product managers to fix this fast!
+14- Docusign Employee
- 632 replies
- Answer
Hello,
Welcome!
You get the answer from
Now, depending on you scenario, if you create in your account additional users for each of those alternative emails then activating them you can use the Shared Access option.
You can go to the Settings page, under Users find your primary user then in the actions menu on the right, use the Shared Access option then select the other users with those alternative emails. Select one of the option to grant permissions over their envelopes. Finish.
In the Manage page you will see your Inbox and folders. Above them you will see a button Shared Access. Click on that button, select an user so you will see and manage their envelopes.
It’s not what you’re looking for initially, but that could be an workaround.
I hope that shed some light to your need!
Best,
Alexandre
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