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DocuSign ID Card

T
Newcomer
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For some reason my DocuSign ID Card, has a second letter J. Added to my name. Every time I go to use the signature tool I have to manually delete the J. Out of my name. How do I correct that?

Best answer by David.Schmitz

@tchodge I would suggest taking a look at the Signatures setup in your DocuSign Account. Select the Profile Pic in the upper right and then “Manage Profile”. Locate the “Signatures” and select, then review the Signature blocks to see if your main Signature has this errant “J”. From here you could delete that Signature and set a new one, which would impact what the DocuSign ID Card shows, hopefully fixing that issue.

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  • David.SchmitzValued Contributor
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  • 557 replies
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  • March 19, 2024

@tchodge I would suggest taking a look at the Signatures setup in your DocuSign Account. Select the Profile Pic in the upper right and then “Manage Profile”. Locate the “Signatures” and select, then review the Signature blocks to see if your main Signature has this errant “J”. From here you could delete that Signature and set a new one, which would impact what the DocuSign ID Card shows, hopefully fixing that issue.

N
Community Moderator
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  • nathaly.mongeCommunity Moderator
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  • 2554 replies
  • April 3, 2024

Hello @tchodge ,


If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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