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Maximum Storage time for documents


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What is the maximum storage time in which docusign with house/keep a fully signed envelope?

Best answer by mrave

@briankingtke 

The envelopes are stored indefinitely by default, but a retention period can be set up in the sender account, which may purge the envelope after a set period of time and remove the documents from the DocuSign platform.

When your subscription with DocuSign ends and your account will be closed, all envelopes will be purged 90 days after the account closure.

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Michael.Rave
Docusign Employee
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  • Docusign Employee
  • 927 replies
  • Answer
  • March 11, 2024

@briankingtke 

The envelopes are stored indefinitely by default, but a retention period can be set up in the sender account, which may purge the envelope after a set period of time and remove the documents from the DocuSign platform.

When your subscription with DocuSign ends and your account will be closed, all envelopes will be purged 90 days after the account closure.


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  • Community Moderator
  • 2070 replies
  • March 25, 2024

Hi @briankingtke,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested? 

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

For more details on how to work with your account expiration settings, see:

 

Set Account Reminders and Expiration Defaults

 

Best regards,   

Alejandro R. | DocuSign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!