Back to Docusign.com
I sent a document to 5 signers. All have signed except for one. I wanted to send this document to the last signer's assistance to expedite the signing. Can I update the last signer's email address or forward the document to the last signer's assistance when the document is partially signed?
Solved
Can I update one of the signer's email addresses when the document has been partially completed by other signers?
- Legacy User
Best answer by Community Expert
As the Sender you can "Correct" the envelope and change the email address of the last signer. This results in an email to the removed email address stating that a correction has occurred and they no longer have access as well as an email to the new email address asking them to review and sign. Here is a link to the DocuSign documentation outlining the process, and outcomes....https://support.docusign.com/en/guides/ndse-user-guide-correct-documents
- Docusign Employee
- 1935 replies
- Answer
As the Sender you can "Correct" the envelope and change the email address of the last signer. This results in an email to the removed email address stating that a correction has occurred and they no longer have access as well as an email to the new email address asking them to review and sign. Here is a link to the DocuSign documentation outlining the process, and outcomes....https://support.docusign.com/en/guides/ndse-user-guide-correct-documents
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Most helpful members this week
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationJoin the Docusign Community by logging in with your Docusign developer or customer account credentials.
Don’t have an account? You can create a free one when registering.
Note: Partner-specific logins are not available yet. Partners should log in as either a customer or developer
Docusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.