How can I get all the old and still open envelopes in the reminder 'cycle', which was set up later than the envelopes where send?

@PA-SIL-033

If the automatic reminder functionality was turned off at the time of sending the envelope, you can manually correct the envelope and add the automated reminder functionality. The same step-by-step process works to extend the envelope expiration:

1. Click on “Correct” on the envelope
2. Click on “Advanced options” on the top right
3. Check the “Send automatic reminders” checkbox and configure the number of days
4. Click “Save” at the bottom of the screen
5. Click “Correct” to complete the envelope correction

In addition to turning on the automatic reminders, you can click on “Resend” to send the current recipient a reminder right away. Depending on how you configure the number of days, a combination of the both can be a good way forward to remind them.