+1hello this is Toshiaki Isoi of Yotsuya Capital.
We have registered to docusign service several month ago and would like to increase the number of users.
Can you confirm and add the following members so that they can use dousign service please ?
kind regards,
Toshiaki I.
Best answer by mrave
Hello Toshiaki Isoi,
DocuSign only created the initial Administrator user for a customer account. Therefore, the user management needs to be done by your DocuSign Administrator.
The following DocuSign support article will guide you through the steps on how to add new users: https://support.docusign.com/s/document-item?language=en_US&rsc_301&bundleId=pik1583277475390&topicId=jpz1583277424305.html&_LANG=enus
+14Hello Toshiaki Isoi,
DocuSign only created the initial Administrator user for a customer account. Therefore, the user management needs to be done by your DocuSign Administrator.
The following DocuSign support article will guide you through the steps on how to add new users: https://support.docusign.com/s/document-item?language=en_US&rsc_301&bundleId=pik1583277475390&topicId=jpz1583277424305.html&_LANG=enus
+15Hi
I hope you are doing well.
I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested?
If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find
Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Alejandro R. | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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