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If a recipient's email address has changed, how can I edit the original address so that the new address now takes its place?

  • September 14, 2023
  • 4 replies
  • 204 views
C
Docusign Employee
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If a recipient's email address has changed, how can I edit the original address so that the new address now takes its place?

Best answer by Community Expert

Hello,

Thank you for reaching out here in the DocuSign Community.

I understand you are looking to update a recipient's email address.

Sure, this can be done by going to:

  1. My preferences
  2. Contacts
  3. Search for the contact and edit the email address: https://support.docusign.com/s/document-item?language=en_US&bundleId=jux1643235969954&topicId=twh1578456324503.html&_LANG=enus

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

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4 replies

C
Docusign Employee
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  • Community ExpertDocusign Employee
  • Docusign Employee
  • 1935 replies
  • Answer
  • September 14, 2023

Hello,

Thank you for reaching out here in the DocuSign Community.

I understand you are looking to update a recipient's email address.

Sure, this can be done by going to:

  1. My preferences
  2. Contacts
  3. Search for the contact and edit the email address: https://support.docusign.com/s/document-item?language=en_US&bundleId=jux1643235969954&topicId=twh1578456324503.html&_LANG=enus

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

C
Docusign Employee
Forum|alt.badge.img

I received your response, thank you, but don't know where to find "my preferences"???

C
Docusign Employee
Forum|alt.badge.img

Hello,

Thank you for reaching back.

Apologies, My Preferences can be found by clicking your initials/profile picture in the top right corner of your screen (in the DocuSign Web Page).

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

C
Docusign Employee
Forum|alt.badge.img

Got it...thanks!

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