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I have resent a lot of original envelopes in the past and am wondering if this adds an envelope to my sent total for each resend or does this count as only one envelope sent for the original one created?
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Does resending an original envelope count as multiple envelopes??
- Legacy User
Best answer by Community Expert
Hello,
Thank you for reaching out here in the DocuSign Community.
Thank you Robert for the information provided.
As Robert stated resending an envelope sends another copy of the original email notification to all signers whose turn it is to sign and who have yet to finish signing. These recipients receive the same email notification as was originally sent to them with a new link to review and sign the documents, this does not count as a new envelope.
How to resend an envelope
There are two ways to resend an envelope:
Let us know if you need further assistance with this.
Best regards,
Christopher | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
- Legacy User
- 3548 replies
You will be glad to know it does not it is only when you actually hit Send that it counts. The resending is only an email reminder to the current person in the workflow.
Robert
Check out my bio for contact details.
- Docusign Employee
- 1935 replies
- Answer
Hello,
Thank you for reaching out here in the DocuSign Community.
Thank you Robert for the information provided.
As Robert stated resending an envelope sends another copy of the original email notification to all signers whose turn it is to sign and who have yet to finish signing. These recipients receive the same email notification as was originally sent to them with a new link to review and sign the documents, this does not count as a new envelope.
How to resend an envelope
There are two ways to resend an envelope:
Let us know if you need further assistance with this.
Best regards,
Christopher | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
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