+2Hi Community,
Does anyone know if there is an administrator function that allows me to determine the following information for all of the users I managed within my company?
So the information I am looking for would only include those documents not yet deleted / purged based on our retention settings.
Thanks & Regards
Rob
Best answer by Christopher.Alpizar
Hello
Thank you for reaching out here in the DocuSign Community.
The closest option that we offer is the use of Reports, you can pull up reports based on the desired user to know how many envelopes as been sent and received.
You can use the Recipient Activity Report, this is a standard report in DocuSign eSignature that provides information about the recipient's activity. The report includes columns such as Recipient Name, Recipient Email, Envelopes Received, Envelopes Requiring Signature, Envelopes Not Signed, Completion Rate, Average Completion Time, and Recipient Phone Number.
Currently, there is no option to show the amount of space that they are using.
However, any feedback that can improve our users’ experience is always more than welcome.
If you’re a DocuSign Administrator for a corporate plan, you have the additional option of filing your request directly when you’re logged into your account. You’ll be able to click the “Give Feedback” button at the bottom of the screen to submit your idea.
Note: Some advanced features and options are supported only in specific DocuSign plans. Your account plan might not support some options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.
Let us know if you need further assistance with this.
Best regards,
Christopher | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
+14Hello
Thank you for reaching out here in the DocuSign Community.
I apologize for the inconvenience that this might cause you, I understand that you want to know if there is an administrator function that allows you to determine the following information for all of the users you managed within your company.
To provide you with a proper answer, could you provide the following information?
Are you using an integration? Are you referring to the information that is stored in DocuSign? Is this a single account or do you have a DocuSign organization?
Let us know if you need further assistance with this.
Best regards,
Christopher | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
+2Hi Christopher,
We are not using an integration, just the standard online application.
This is for multiple accounts under an organization.
Best Regards
Rob
+14Hello
Thank you for reaching out here in the DocuSign Community.
The closest option that we offer is the use of Reports, you can pull up reports based on the desired user to know how many envelopes as been sent and received.
You can use the Recipient Activity Report, this is a standard report in DocuSign eSignature that provides information about the recipient's activity. The report includes columns such as Recipient Name, Recipient Email, Envelopes Received, Envelopes Requiring Signature, Envelopes Not Signed, Completion Rate, Average Completion Time, and Recipient Phone Number.
Currently, there is no option to show the amount of space that they are using.
However, any feedback that can improve our users’ experience is always more than welcome.
If you’re a DocuSign Administrator for a corporate plan, you have the additional option of filing your request directly when you’re logged into your account. You’ll be able to click the “Give Feedback” button at the bottom of the screen to submit your idea.
Note: Some advanced features and options are supported only in specific DocuSign plans. Your account plan might not support some options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.
Let us know if you need further assistance with this.
Best regards,
Christopher | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
+14Hi
I hope you are doing well.
Let us know if you need further assistance with this, if the information that was provided was useful, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Best regards,
Christopher | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
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