Skip to main content
Solved

Can't create neither anchor neither fixed positioning for signing

  • October 23, 2024
  • 3 replies
  • 82 views

Forum|alt.badge.img+2

Hi

I am currently trying to place the SignHere tab.

I have tried the anchor but have found out that my document, generated by the FPDF library, is not machine readable. 

So I have changed my mind and am now trying to place a fixed position to the SignHere tab. But it isn’t working either.

It seems like my pdf is treated like a whole and not like pages.

Is that possible ? Could this be the reason ?

If so, how can I do ?

Thank you for your help.

Best answer by Mahmoud.Essam

Hello Elodie,

you can place tab using x and y coordinates along with specific page number as the example below:
 

"tabs": {
  "signHereTabs"”: [
    {
      "xPosition": "100",
      "yPosition": "200",
      "width": "50",
      "height": "14",
      "name": "signHere",
      "documentId": "1",
      "pageNumber": "1"
    }
  ]
}

reference : https://www.docusign.com/blog/developers/tabs-deep-dive-placing-tabs-documents

 

Thank you so much and if you need any help you can raise a support case anytime at https://support.docusign.com

 

View Original
Is this content helpful?

3 replies

Hengfeng Ge
Rising Star
Forum|alt.badge.img+12
  • Rising Star
  • 508 replies
  • October 23, 2024

Could you generate a new test pdf by your software and check whether can reproduce this issue? 

could you share some screenshot of you steps?

 

FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🏆 2024 APAC Reseller Growth Partner of the Year
🔧 The first in APAC to pass the DocuSign eSignature Technical Consultant certification.
🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.

Feel free to reach out for collaboration opportunities.


Forum|alt.badge.img+3
  • Docusign Employee
  • 22 replies
  • Answer
  • October 24, 2024

Hello Elodie,

you can place tab using x and y coordinates along with specific page number as the example below:
 

"tabs": {
  "signHereTabs"”: [
    {
      "xPosition": "100",
      "yPosition": "200",
      "width": "50",
      "height": "14",
      "name": "signHere",
      "documentId": "1",
      "pageNumber": "1"
    }
  ]
}

reference : https://www.docusign.com/blog/developers/tabs-deep-dive-placing-tabs-documents

 

Thank you so much and if you need any help you can raise a support case anytime at https://support.docusign.com

 


Forum|alt.badge.img+2
  • Author
  • Newcomer
  • 1 reply
  • October 24, 2024

Thank you so much Mahmoud Essam !! 

I had forgotten to write the document_id