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Elodie_AngeNew Voice
New Voice
October 23, 2024
Solved

Can't create neither anchor neither fixed positioning for signing

  • October 23, 2024
  • 3 replies
  • 192 views

Hi

I am currently trying to place the SignHere tab.

I have tried the anchor but have found out that my document, generated by the FPDF library, is not machine readable. 

So I have changed my mind and am now trying to place a fixed position to the SignHere tab. But it isn’t working either.

It seems like my pdf is treated like a whole and not like pages.

Is that possible ? Could this be the reason ?

If so, how can I do ?

Thank you for your help.

    Best answer by Mahmoud.Essam

    Hello Elodie,

    you can place tab using x and y coordinates along with specific page number as the example below:
     

    "tabs": {
      "signHereTabs"”: [
        {
          "xPosition": "100",
          "yPosition": "200",
          "width": "50",
          "height": "14",
          "name": "signHere",
          "documentId": "1",
          "pageNumber": "1"
        }
      ]
    }

    reference : https://www.docusign.com/blog/developers/tabs-deep-dive-placing-tabs-documents

     

    Thank you so much and if you need any help you can raise a support case anytime at https://support.docusign.com

     

    3 replies

    Hengfeng Ge
    Hero
    Hengfeng GeHero
    Hero
    October 23, 2024

    Could you generate a new test pdf by your software and check whether can reproduce this issue? 

    could you share some screenshot of you steps?

     

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    M
    Docusign Employee
    Mahmoud.EssamDocusign EmployeeAnswer
    Docusign Employee
    October 24, 2024

    Hello Elodie,

    you can place tab using x and y coordinates along with specific page number as the example below:
     

    "tabs": {
      "signHereTabs"”: [
        {
          "xPosition": "100",
          "yPosition": "200",
          "width": "50",
          "height": "14",
          "name": "signHere",
          "documentId": "1",
          "pageNumber": "1"
        }
      ]
    }

    reference : https://www.docusign.com/blog/developers/tabs-deep-dive-placing-tabs-documents

     

    Thank you so much and if you need any help you can raise a support case anytime at https://support.docusign.com

     

      E
      New Voice
      Elodie_AngeNew VoiceAuthor
      New Voice
      October 24, 2024

      Thank you so much Mahmoud Essam !! 

      I had forgotten to write the document_id

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