Solved

Can't create neither anchor neither fixed positioning for signing

Forum|Forum|1 year ago
October 23, 2024
3 replies
111 views

E

+2

Elodie_Ange
New Voice

Hi

I am currently trying to place the SignHere tab.

I have tried the anchor but have found out that my document, generated by the FPDF library, is not machine readable.

So I have changed my mind and am now trying to place a fixed position to the SignHere tab. But it isn’t working either.

It seems like my pdf is treated like a whole and not like pages.

Is that possible ? Could this be the reason ?

If so, how can I do ?

Thank you for your help.

Best answer by Mahmoud.Essam

Hello Elodie,

you can place tab using x and y coordinates along with specific page number as the example below:

"tabs": {
  "signHereTabs"”: [
    {
      "xPosition": "100",
      "yPosition": "200",
      "width": "50",
      "height": "14",
      "name": "signHere",
      "documentId": "1",
      "pageNumber": "1"
    }
  ]
}

reference : https://www.docusign.com/blog/developers/tabs-deep-dive-placing-tabs-documents

Thank you so much and if you need any help you can raise a support case anytime at https://support.docusign.com

+18

Hengfeng Ge
Hero
Forum|Forum|1 year ago
October 23, 2024

Could you generate a new test pdf by your software and check whether can reproduce this issue?

could you share some screenshot of you steps?

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+5

Mahmoud.Essam
Docusign Employee
Answer
Forum|Forum|1 year ago
October 24, 2024

Hello Elodie,

you can place tab using x and y coordinates along with specific page number as the example below:

"tabs": {
  "signHereTabs"”: [
    {
      "xPosition": "100",
      "yPosition": "200",
      "width": "50",
      "height": "14",
      "name": "signHere",
      "documentId": "1",
      "pageNumber": "1"
    }
  ]
}

reference : https://www.docusign.com/blog/developers/tabs-deep-dive-placing-tabs-documents

Thank you so much and if you need any help you can raise a support case anytime at https://support.docusign.com

E