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URL link with the DocuSign agreement


Userlevel 4
Badge +6

Sometimes our reps want to follow up with a URL link with the DocuSign agreement to encourage the customer to sign. Is there any way our reps can easily access a URL for their sent documents within Salesforce?

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Best answer by Community Expert 7 April 2023, 00:44

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6 replies

Userlevel 2

Hello,

Thank you for reaching out here in the DocuSign Community.

To clarify, are you referring to a link to open an envelope with the information from Salesforce, like in powerform? or a link to access the Salesforce information?

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Userlevel 2

I want a URL link to the document that was sent to the client that my sales reps can include in an email as a follow-up

Userlevel 2

Hello,

Could you provide the version of the DocuSign for Salesforce that you are using?

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Userlevel 2

We are using DocuSign Apps Launcher version 5.0

Userlevel 1
Badge +12

Hello,

We apologize for the inconvenience, but there is no information in the guides that states that this is possible to do, however, you can create a case with DocuSign Support, and a Salesforce Specialized agent will review this and provide you with a resolution.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Userlevel 2

Ok thank you

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