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Is there way to resolve this without raising case.
I am unable to raise case with the trial version.
Best answer by mrave
View OriginalThis Account lacks sufficient permissions to use Merge Fields.' in Salesforce DocuSign Apps Launcher?
Userlevel 6
+12
- Docusign Employee
- 552 replies
-
2 May 2024
- Answer
I don’t think the Docusign eSignature trial account has Salesforce.com enabled as a feature.
However, you can create a free Docusign developer account here on the top right:
You should be able to connect it to Salesforce.com environment without problems and do the desired testing with Docusign Apps Launcher.
Userlevel 6
+12
- Docusign Employee
- 552 replies
-
2 May 2024
Were you able to connect it to your Salesforce.com environment and use merge fields?
No, you cannot create a support ticket with a free developer account either, but it shouldn’t be necessary, as you are able to test the functionality without them enabling it.
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