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Is there way to resolve this without raising case.
I am unable to raise case with the trial version.
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I don’t think the Docusign eSignature trial account has Salesforce.com enabled as a feature.
However, you can create a free Docusign developer account here on the top right:
You should be able to connect it to Salesforce.com environment without problems and do the desired testing with Docusign Apps Launcher.
Were you able to connect it to your Salesforce.com environment and use merge fields?
No, you cannot create a support ticket with a free developer account either, but it shouldn’t be necessary, as you are able to test the functionality without them enabling it.
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