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Docusign Salesforce User Permissions


neethujkp
Troubleshooter
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We have created eSignature template in Salesforce. I was granted DS Admission Permission for creating templates 

After template creation is completed and tested, I should ideally be assigned the DS Sender role in DocuSign. However, after this change, I lose access to the DocuSign Apps Launcher entirely, despite having the correct DocuSign Salesforce permissions. 

Is DS Admin Permission required for sending envelopes?

Best answer by mrave

@neethujkp 

No, you do not require Salesforce permissions to send envelopes via Docusign eSignature. Did you set up the user correctly in Salesforce to have the correct permission profiles?

Typically, there will be a button added to the user layout that should trigger the send for signature, e.g. on the account object there will be a “Send NDA” button made available to the specific layout for Sales.

In addition, the Docusign widgets are added to the user layouts so they can track the envelope status.

I have not used the Docusign Apps Launcher for a long time now, but there was never the requirement for a normal user to access it. The normal user will access Docusign via action that were made available for him, mostly via adding buttons to the right object to perform the sending part.

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2 replies

Michael.Rave
Docusign Employee
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  • Docusign Employee
  • 929 replies
  • Answer
  • February 4, 2025

@neethujkp 

No, you do not require Salesforce permissions to send envelopes via Docusign eSignature. Did you set up the user correctly in Salesforce to have the correct permission profiles?

Typically, there will be a button added to the user layout that should trigger the send for signature, e.g. on the account object there will be a “Send NDA” button made available to the specific layout for Sales.

In addition, the Docusign widgets are added to the user layouts so they can track the envelope status.

I have not used the Docusign Apps Launcher for a long time now, but there was never the requirement for a normal user to access it. The normal user will access Docusign via action that were made available for him, mostly via adding buttons to the right object to perform the sending part.


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  • Community Moderator
  • 2554 replies
  • February 18, 2025

Hello ​@neethujkp ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!