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DocuSign in Salesforce: From envelope temp builder "place fields" access blocked

Forum|Forum|1 year ago
September 2, 2024
3 replies
233 views

If I am trying to create or modify an envelope template in from Salesforce and get to the “Place Fields”

I then receive the following error:

Content was blocked and it says contact the owner of the website. As anything else out the DocuSign part works in Salesforce I can only imagine it happen during accessing DocuSign sites. I already tried different settings in Chrome / Edge / Firefox but still getting the same error.

Any support would be highly appreciated.

Salesforce

Best answer by nathaly.monge

Hello @LR_SFDC ,

Welcome to the Docusign Community and thank you for posting your concerns!

The error you are getting is due to the "Adopt updated CSP directives" setting under Content Security Policy (CSP) Directive Rendering in Session Settings is enabled. I found the following article that can help you solve this issue: Error : "This Content is blocked. Contact the site owner to fix the issue."

Please let me know if this works fore you or if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

N

nathaly.monge

Answer

Docusign Employee

Hello @LR_SFDC ,

Welcome to the Docusign Community and thank you for posting your concerns!

The error you are getting is due to the "Adopt updated CSP directives" setting under Content Security Policy (CSP) Directive Rendering in Session Settings is enabled. I found the following article that can help you solve this issue: Error : "This Content is blocked. Contact the site owner to fix the issue."

Please let me know if this works fore you or if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

L

LR_SFDC

Author

New Voice

Thanks for the quick support, Nathaly,

Solution 2 worked perfectly fine for me.

Best regards,

Lennart

N

nathaly.monge

Docusign Employee

Hello @LR_SFDC ,

Thank you for reaching back.

I’m glad to hear that your issue has been solved.

Please reach back to the DocuSign Community if you have any further concerns or if any issue has appeared. I hope you have a great day!

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

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