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Question

Agreement Template Builder (ATB) not available in demo version

I
Newcomer
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I wanted to test the new Agreement Template Builder (ATB) to create a template for bulk sending but it is not available in my demo account.

I checked the sending settings page and the option to turn it on is not available. In my production account it is and I was able to turn it on but my users have been instructed to always create templates in demo version first to test if they have done the set up correctly so I also want it to work in the demo account.

Does anybody know how to turn Agreement Template Builder (ATB) on in the demo account?

 

2 replies

Michael.Rave
Docusign Employee
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  • Michael.RaveDocusign Employee
  • Docusign Employee
  • 929 replies
  • January 28, 2025

​@IngeN 

In that case please open a case with Docusign Support and ask them to enable it on your demo account. Make sure you add the demo account number when creating the case from your production account.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.
C
Community Moderator
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Hi ​@IngeN,

I hope you are doing well.

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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