Skip to main content
Solved

Status when envelope expires

  • August 22, 2024
  • 1 reply
  • 29 views

Forum|alt.badge.img+3

Once the envelope expires, what status does it reflects? Also if i changed my Expiration in my Docusign account to 1 day so how does backend docusign calculation works to calculated 1 days, for eg from the time i sent the envelope or at some specific time the countdown starts?

Best answer by mrave

@singhanubhav 

When the envelope expires, the envelope will be voided. This is also the status.

The duration is calculated from the time the envelope was sent, so if you select 1 day, it will expire on the next day within the same hour that the envelope was sent today.

View Original
Is this content helpful?

1 reply

Michael.Rave
Docusign Employee
Forum|alt.badge.img+14
  • Docusign Employee
  • 929 replies
  • Answer
  • August 22, 2024

@singhanubhav 

When the envelope expires, the envelope will be voided. This is also the status.

The duration is calculated from the time the envelope was sent, so if you select 1 day, it will expire on the next day within the same hour that the envelope was sent today.