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Account management External accounts

  • April 12, 2024
  • 2 replies
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What are the best ways to manage the already created External accounts (Credit card, Purchase Order etc).

 

Though we can close the ‘free’ accounts, it is not possible to close the accounts which was purchased using Credit card/Purchase Order accounts.

What is the best way to close these external accounts, especially when the employee is no longer part of the organization and it is not possible to access their e-mails.

Best answer by amy.baxter

Hi @AnuGeorge - Our Docusign University guide, “Identify and Manage Your Company’s External Docusign Accounts may contain a solution for your specific challenge. I hope this helps. 

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amy.baxter
Docusign Employee
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  • Docusign Employee
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  • April 12, 2024

Hi @AnuGeorge - Our Docusign University guide, “Identify and Manage Your Company’s External Docusign Accounts may contain a solution for your specific challenge. I hope this helps. 


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Hi @AnuGeorge,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.