Can't find how to cancel

Hello ​@Cecelia Condit,

Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and want to assure you that we are fully committed to providing you with the best service possible. 

I see that you would like to cancel but couldn't find how. I sincerely apologize for the inconvenience caused.

To clarify, what are you trying to achieve? Could you please provide more details about the issue? Are you trying to cancel an active Docusign subscription, or cancel an outstanding envelope with payment involved? Please respond with the specific details without sharing any Personal Identifiable Information in this public forum.

Let us know if you need further assistance. Thank you!

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hello ​@Cecelia Condit,

I hope you are doing well.

Just checking to see if you are able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.

Let us know if you need further assistance. Thank you!

Sincerely,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.