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Hello,
Thank you for reaching out here in the DocuSign Community.
Are you using the "Mobile-Friendly Viewing with Responsive Signing" of the envelope?
More information at https://support.docusign.com/en/guides/ndse-user-guide-responsive-signing
Let us know if you need further assistance with this.
Best regards,
Christopher | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
I am now.! Thank you!
Hello,
Thank you for the information, Did it make a change when you use or not this option?
Let us know if you need further assistance with this.
Best regards,
Christopher | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
Hi,
The box was clicked when I went into the setting. I unclicked "Mobile-Friendly Viewing with Responsive Signing" and reclicked it then saved it. Looks like the software had a glitch but it corrected itself.
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