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Unexpected Behavior of "List Envelopes" Action in Power Automate (DocuSign)

  • March 6, 2025
  • 1 reply
  • 9 views

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I am experiencing unexpected behavior when using the List Envelopes action in Power Automate with specific subject filters.

  • There are 400+ envelopes with the subject "ABC DEF - IJ", and the user has full access to all envelopes.
  • When filtering with subject = "ABC", the action returns only 13 records and sets hasMoreRecords = false.
  • When filtering with subject = "DEF", it returns only 14 records and hasMoreRecords = false.
  • The skip parameter does not work as expected, and I still receive only the top 13 records.

However, when filtering for envelopes with subject = "XYZ" and using top = 50, the action correctly returns 50 records and hasMoreRecords = true, which is expected.

The user is on a Business Pro plan with full access to all envelopes. Given these inconsistencies, I would like to understand:

  1. Why does filtering by "ABC" or "DEF" return only a limited number of records despite more envelopes existing?
  2. Why does the skip parameter not function correctly?
  3. Are there any known limitations or issues with the List Envelopes action in Power Automate when using subject filters?

Any insights or suggestions to resolve this issue would be greatly appreciated. Thank you!

1 reply

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  • Community Moderator
  • 319 replies
  • March 11, 2025

Hello ​@Sai Cheedepudi 

Thank you for reaching out here in Docusign Community.

I reached out to our Microsoft team and was told that the list envelopes action isn't to be used within Power Automate and sharing the link below. 

Copilot: List envelopes

If you found the response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,
Marco Paulo | Docusign Community Moderator