Hello @eduardosfernandez,

Thank you for reaching out to the Docusign Community.

Are you the only user that has experienced this? Is this happening to all of your flows or have you attempted the same flow multiple times?

Did you have a change in your user permissions?

Have you contacted your Account Admin? Or are you the Account Admin?

Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Let us know if you need further assistance.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hi @eduardosfernandez,

I hope you are doing well.

I want to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

 Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Christopher, thank you very much for the support, the issue has already been resolved.