Sender notification amendments

Categories:eSignature

Forum|Forum|1 year ago
November 27, 2024
4 replies
87 views

Could I please check why the sender gets notified when someone views the notification but not when they sign it? Would it be possible to have an option for the sender to receive a notification each time someone signs an envelope? It would also be helpful if the sender could receive a notification before the envelope is due to expire.

Hengfeng Ge

Hero

I check the email for sender, it is without for the sender to receive a notification each time someone signs an envelope and receive a notification before the envelope is due to expire.

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Hengfeng Ge

Hero

you can use connect to callback your system and subscribe the recipient-completed and envelope-completed envent in docusign connect.

https://developers.docusign.com/platform/webhooks/connect/

{   "event": "recipient-completed",   "uri": "/restapi/{apiVersion}/accounts/{accountId}/envelopes/{envelopeId}",   "retryCount": "",   "configurationId": "",   "apiVersion": "v2.1",   "generatedDateTime": "",   "data": {      "accountId": "",      "envelopeId": "",      "userId": "",      "recipientId": "",      "envelopeSummary": ""   }}

there is no expiration to warn sender, the document only told warn signers. hope can add it.

https://support.docusign.com/s/document-item?language=en_US&bundleId=pik1583277475390&topicId=azr1583277379565.html&_LANG=enus