Go Live: Production Account Administrator

Forum|Forum|1 year ago
September 6, 2024
3 replies
133 views

Hi, I’m trying to use a Production Account of a client for Go-Live.

However, my developer account does not have an administrator access to their account.

The client refuses to give me a full administrator access because they are afraid that I’ll get access to all other unnecessary information.

Is there any alternative to this?

Thanks!

Hengfeng Ge

Hero

you can create a developer account for clients and use client’s account for golive. then let the admin input their production account in their computer. You only told they how to do it.

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K

kensev

Author

Active Voice

Hi @Hengfeng Ge ,

Then the client will still have to give full administrator access to the developer account right?

Just to clarify, if the client created a developer account with same email address as their actual account, will this automatically have the admin access?

Hengfeng Ge

Hero

Yes, the register email is default admin in the developer account.

FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🏆 2024 APAC Reseller Growth Partner of the Year
🔧 The first in APAC to pass the DocuSign eSignature Technical Consultant certification.
🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.

Feel free to reach out for collaboration opportunities.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

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