AUTHORIZATION_INVALID_TOKEN while reading envelopes

Question

Hi,I am trying to read all completed envelopes from docusign portal. However, I am gettting error messaage like “Error calling ListStatusChanges: {"errorCode":"AUTHORIZATION_INVALID_TOKEN","message":"The access token provided is expired, revoked or malformed."}'I used base url for getting token - “account-d.docusign.com”I used based URL for reading envelopes https://demo.docusign.net/restapi/But still i am getting same error. What could be the reason. any suggestions?

Eric Ruiz · Answer

Hello @SenWelcome to the Docusign Community!I am very sorry for the inconvenience you are having, however, this error is very generic, it can be anything from the expiration of the token to a token that is not valid, I leave you the following documentation that explains how to solve this problem.Troubleshooting:https://developers.docusign.com/docs/esign-rest-api/esign101/error-codes/troubleshooting-common-errors/#authorization-invalid-tokenRegardsEric

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