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my portal says i have 107 ‘waiting for others’, but when i scroll down i can only view about 30 of them. any ideas where i can see the rest?

@5755kerry 

Is is possible that you have multiple accounts on different server environments, like EU and NA?

There currently is a bug related to this for some users, when an envelope is created on a different on a different server environment and the users global default account is set to a different one. This has already been reported and is with Engineering. If this is the case, I can add you as an affected customer to the ticket.


Hello @5755kerry ,

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Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


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