Skip to main content
arrow-left Back to Docusign.com
Solved

waiting for others

  • August 9, 2024
  • 2 replies
  • 42 views
5
Newcomer
Forum|alt.badge.img+1

my portal says i have 107 ‘waiting for others’, but when i scroll down i can only view about 30 of them. any ideas where i can see the rest?

Best answer by Michael.Rave

@5755kerry 

Is is possible that you have multiple accounts on different server environments, like EU and NA?

There currently is a bug related to this for some users, when an envelope is created on a different on a different server environment and the users global default account is set to a different one. This has already been reported and is with Engineering. If this is the case, I can add you as an affected customer to the ticket.

2 replies

Michael.Rave
Docusign Employee
Forum|alt.badge.img+19
  • Michael.RaveDocusign Employee
  • Docusign Employee
  • Answer
  • August 9, 2024

@5755kerry 

Is is possible that you have multiple accounts on different server environments, like EU and NA?

There currently is a bug related to this for some users, when an envelope is created on a different on a different server environment and the users global default account is set to a different one. This has already been reported and is with Engineering. If this is the case, I can add you as an affected customer to the ticket.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.
N
Community Moderator
Forum|alt.badge.img+17
  • nathaly.mongeCommunity Moderator
  • Community Moderator
  • August 23, 2024

Hello @5755kerry ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Code of ConductAccessibility statement

Docusign Community

Code of Conduct