waiting for others

Forum|Forum|2 years ago
August 9, 2024
2 replies
83 views

my portal says i have 107 ‘waiting for others’, but when i scroll down i can only view about 30 of them. any ideas where i can see the rest?

eSignature

Best answer by Michael.Rave

@5755kerry

Is is possible that you have multiple accounts on different server environments, like EU and NA?

There currently is a bug related to this for some users, when an envelope is created on a different on a different server environment and the users global default account is set to a different one. This has already been reported and is with Engineering. If this is the case, I can add you as an affected customer to the ticket.

Michael.Rave

Answer

Docusign Employee

@5755kerry

Is is possible that you have multiple accounts on different server environments, like EU and NA?

There currently is a bug related to this for some users, when an envelope is created on a different on a different server environment and the users global default account is set to a different one. This has already been reported and is with Engineering. If this is the case, I can add you as an affected customer to the ticket.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

N

nathaly.monge

Docusign Employee

Hello @5755kerry ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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