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Question

User Permissions - Limit view on templates

  • February 17, 2025
  • 5 replies
  • 49 views

Turtle.Island
New Voice
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I am the Admin on our company’s DocuSign account and I am the only one that creates templates. I have shared certain templates with specific department staff. However, no matter what specific templates I have shared with them, they are able to see ALL templates I have uploaded. 

Is there a way to limit their view to ONLY the templates that have been shared with them? 

5 replies

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  • Community Moderator
  • 335 replies
  • February 18, 2025

Hello ​@Turtle.Island ,
 

Thank you for reaching out to the Docusign Community. 

This might be because of their permission profile which is set to “Use”, this permission allows the user to use shared and created templates by others. 

Following the link below on how to share a template should share the particular template only. 

Share a Template With a User or Group

If a permission profile needs to be updated. You need to reach out to an account administrator or if you are, you may follow the steps below .

View and Edit Permission Profiles

I hope this helps. Please "Select as Best" below if you find the answer to be useful.
 
Best regards,
Marco Paulo| Docusign Community Moderatorhow 


Turtle.Island
New Voice
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  • Author
  • New Voice
  • 3 replies
  • February 18, 2025

Hi ​@marco.tanglao 

 

Thank you for sharing that. I forgot to mention that the users do need to be able to upload/attach a document to the template envelopes prior to sending them. Which pretty much means they need to be able to edit it. I have only been able to give them access to that by setting their permission profile to “Use”. Is there a way around this?


Forum|alt.badge.img+8
  • Community Moderator
  • 335 replies
  • February 20, 2025

Hello ​@Turtle.Island,

You must select “Create” permission for template.

This allow user to edit the template shared to them.

Additionally if there are some templates that you shared and you don’t want them to edit. You can edit the template and go to Advanced Options > Template Modification & Usage.

If you found the response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,
Marco Paulo | Docusign Community Moderator


Forum|alt.badge.img+8
  • Community Moderator
  • 335 replies
  • February 26, 2025

Hello ​@Turtle.Island,

If you found the response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,
Marco Paulo | Docusign Community Moderator


Forum|alt.badge.img+8
  • Community Moderator
  • 335 replies
  • March 5, 2025

Hello ​@Turtle.Island 

I hope you are doing well. 

If you found my response to be a useful solution to your question, could you please click the "Best Answer ✅" button at the bottom of the post? 

It helps other community members who might have similar questions.

Best regards,
Marco Paulo | Docusign Community Moderator