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I sent an envelope to multiple signers. The third recipient incorrectly signed their section - how do restart the process from the third recipient? Thanks!
Solved
Reissue to an individual
+2- Newcomer
Best answer by JohnSantos
Locate the Envelope:
- Go to the Agreements tab in your DocuSign account.
- Find the envelope you want to correct in your list of sent envelopes.
- Click on the envelope you want to correct.
- Click on the Correct button. This will open the envelope in the correction mode.
- You can change recipient details, adjust the document, modify signing fields, or edit the message.
- After making your corrections, click on Correct or Send to resend the envelope to the recipients.
- Once corrected, recipients will receive the updated envelope. They will follow the usual process to review and sign.
+19- Guru
If the envelope is completed once the last recipient has signed, you will need to create a copy of the completed envelope if you require further signatures. In this case, all recipients will receive a new envelope to sign.
Unfortunately, there is no option to continue from where the last recipient left off if the envelope has already been completed. However, if the envelope has not yet been completed, you can correct it and resend it specifically to the last recipient.
+19- Guru
If the envelope has not yet been completed, you can correct it with no additional costs.
+2- Newcomer
+19- Guru
- Answer
Locate the Envelope:
- Go to the Agreements tab in your DocuSign account.
- Find the envelope you want to correct in your list of sent envelopes.
- Click on the envelope you want to correct.
- Click on the Correct button. This will open the envelope in the correction mode.
- You can change recipient details, adjust the document, modify signing fields, or edit the message.
- After making your corrections, click on Correct or Send to resend the envelope to the recipients.
- Once corrected, recipients will receive the updated envelope. They will follow the usual process to review and sign.
- Community Moderator
Hi
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Christopher | Docusign Community Moderator
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