Why is Docusign telling me that the ‘Recipient limit of the envelope has been exceeded’ when I have added only 7 signees? I’m on a free trial, but I can’t read from any of the Plans that the number of recipients would be a factor so I wouldn’t like to buy a plan until I know that I’ll be able to add the 7 signees with the paid plan for if that’s the issue.
Recipient limit of the envelope has been exceeded

Best answer by nathaly.monge
Hello
Welcome to the Docusign Community and thank you for posting your concerns!
I’m sorry to hear that you are getting an error when attempting to add signers, I understand you are on a free trial.
The free trial plans allow up to 5 signers per each envelope, if you would like to add more, you would need to purchase a Docusign plan: Docusign Plans
Paid plans allow up to 99 recipients: How To Add Recipients
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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