Background Info:
I have a DocuSign PowerForm embedded on my application through a button. When a customer clicks the button they get redirected to a Powerform where all their information gets pre-filled from the application so they can just sign and enter sensitive information.
I am passing parameters to the powerForm, just fyi.
Issue:
However, I have encountered an issue.
In many instances the person filling out the application also has a different role that also requires a signature on the form.
For example,
A customer fills out our application, then when they go to the PowerForm Signer Information page to fill out every other Role's info (e.g. Name, Email) they happen to not only be the Applicant but also the Accountant.
Mind you my roles are:
Signer #1: Applicant
Signer #2: Accountant 1
Signer #3: Accountant 2
Signer #4: Accountant 3
Now because each role has a designated signature field on the form they have to fill out their information on two different slots(e.g. Applicant & Accountant 1) so by default they receive two separate emails. One as the Applicant and one as the Accountant. Now this is only in the case that the Applicant is both people. If not, we have had them fill out everyone else's information and there is no issue.
We would like to make it as simple as possible for our customers and having two separate emails being sent out for the same person is apparently becoming too much for them to handle.
Is there a way to modify the PowerForm Signer Information page where they can choose who role to sign for like a radio button for example or a drop down list? Or can I provide that option on maybe the Master Source File?
I have explored options on the Admin page, but I'm not sure if it is possible through there
Any help or ideas are appreciated!