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Newcomer
April 29, 2024
Solved

No Add or New option for Templates

  • April 29, 2024
  • 4 replies
  • 137 views

Why am I not seeing any “new” or “add” template option on DocuSign?

Best answer by JohnSantos

@lanicaumali - That is most likely your permission profile.   You might need to work with your Account Administrator to adjust your permissions. 

 

4 replies

JohnSantos
Guru
Guru
April 29, 2024

@lanicaumali - That is most likely your permission profile.   You might need to work with your Account Administrator to adjust your permissions. 

 

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
Newcomer
April 29, 2024

How do I know who is the admin? Is there a window or page showing who the admin is so i can reach out to the person?

JohnSantos
Guru
Guru
April 29, 2024

@lanicaumali - Is your DocuSign account part of your company's enterprise services or is this your own paid DocuSign account?  

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
Docusign Employee
May 15, 2024

Hi @lanicaumali,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested? 

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!