@lanicaumali - That is most likely your permission profile.   You might need to work with your Account Administrator to adjust your permissions. 

How do I know who is the admin? Is there a window or page showing who the admin is so i can reach out to the person?

@lanicaumali - Is your DocuSign account part of your company's enterprise services or is this your own paid DocuSign account?  

Hi @lanicaumali,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested? 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,   

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!