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My brokerage requires an "e-signature certificate" from Docusign for each transaction. Where can I find this?

Hello,

Thank you for reaching out here in the DocuSign Community.

I understand you need the Certificate of Completion: https://support.docusign.com/s/document-item?language=en_US&bundleId=oeq1643226594604&topicId=gpa1578456339545.html&_LANG=enus

This certificate can be found when downloading the envelope, so you would need to go to:

  1. Your DocuSign account
  2. Manage > Sent/Inbox
  3. Locate the needed document and click on the name
  4. select the download option on the far right: https://support.docusign.com/s/document-item?language=en_US&bundleId=oeq1643226594604&topicId=zqd1578456343466.html&_LANG=enus

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

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