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ID Verification and Liveness - Disclosure

Forum|Forum|1 year ago
October 25, 2024
4 replies
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Hello - When using the ID Verification and Liveness feature what do you in include in your disclosure for consent and ensure the use is in compliance with applicant?

Best answer by nathaly.monge

Hello @LMH19867 ,

If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

N

nathaly.monge

Docusign Employee

Hello @LMH19867 ,

Welcome to the Docusign Community and thank you for posting your concerns!

My apologies but I’m not fully understanding your request, can you clarify?

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

L

LMH19867

Author

Newcomer

When you go to implement the Liveness verification tool there needs to be a disclosure and consent to the applicant for its use. What disclosures or consent are people using for this service?

N

nathaly.monge

Docusign Employee

Hello @LMH19867 ,

Thank you for reaching back and clarifying.

If you are looking for a copy of the verbiage of what's in the Consent information page of the Liveness workflow, we don’t have that documented anywhere outside of the product itself, However, you can obtain that by going through the Liveness workflow in demo: What are my options for a Docusign Trial account, Demo account, Developer account, or Free account?

You would need to contact customer support after creating the account to have the option enabled on the demo account as it usually does not have it enabled by default (this will have no cost)

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

N

nathaly.monge

Answer

Docusign Employee

Hello @LMH19867 ,

If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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