Hello,
Thank you for reaching out here in the DocuSign Community.
For security reasons, the plan type you have was removed from your question.
I understand that the option to add a witness is not visible to you.
You would need the assistance of your account admin to enable this option, if you are them, then you can go to:
- the Settings tab
- Select Sending Settings
- Under Recipient Roles, you would need to enable the option "Enable Witness Signing (Allow sender to assign a witness for signers)": https://support.docusign.com/s/document-item?bundleId=pik1583277475390&topicId=bcy1583277350761.html&_LANG=enus
- Save
Once you have that done, you can go and create the needed envelope and the option to add a witness would be available in the "Needs to sign" dropdown: https://support.docusign.com/s/document-item?bundleId=gav1643676262430&topicId=vxm1578456555674.html&_LANG=enus
Let us know if you need further assistance with this.
Best regards,
Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Many thanks.
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Office Manager
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