Hi,

Thank you for reaching out here in the DocuSign Community.  

I am sorry to hear that you are unable to sign as a delegate, but I will gladly help you get to the root cause of the issue as soon as possible.

Is this error appearing if you re-try using other devices, networks, and browsers?

If it does, I would recommend having the user that assigned you as their delegate remove you from the list and re-adding you.

Feel free to let us know if you need further assistance with this. 

Thank you for using DocuSign, we hope you have a wonderful rest of your day! 

Best regards, 

Alejandro R. | DocuSign Community Moderator 

"Select as Best" below if you find the answer a valid solution to your issue! 

Hello! I've changed other browsers and it worked!

Thank you so much!