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Legacy User
September 20, 2019
Solved

I am trying to send a document for signature but it gives me an error message that says "Cannot include locked tabs in tabgroup children" what does that mean and how do i fix it?

  • September 20, 2019
  • 5 replies
  • 155 views
I am trying to send a document for signature but it gives me an error message that says "Cannot include locked tabs in tabgroup children" what does that mean and how do i fix it?
Best answer by Community Expert

Double check that you don't have any checkboxes or booleans marked as read only. Tabs are any field created via docusign. Each "tab" field has a specific purpose. In the case of check boxes, if it is marked as read only, it defeats the purpose of having the check box. Apparently, docusign does not like that and gives you an error without pointing out where your error has occurred or at the very least, explain the issue without using jargon.

5 replies

Docusign Employee
December 19, 2019

Double check that you don't have any checkboxes or booleans marked as read only. Tabs are any field created via docusign. Each "tab" field has a specific purpose. In the case of check boxes, if it is marked as read only, it defeats the purpose of having the check box. Apparently, docusign does not like that and gives you an error without pointing out where your error has occurred or at the very least, explain the issue without using jargon.

Legacy User
January 19, 2021

this didnt work for me

Legacy User
April 1, 2021

This worked for me. Thanks!

Legacy User
December 8, 2021

Removing all of the 'Read Only' boxes DID work for me. Thank you!

Legacy User
March 11, 2022

That worked for me thank you so much