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I am receiving emails that clam to be a DocuSign doc but from unknown emails addresses. What are these?

Forum|Forum|5 years ago
January 26, 2021
6 replies
43971 views

A supposed DocuSign email from dse_na2@docusign.net. I'm not expecting any docs to sign from anyone.

eSignature

Best answer by Community Expert

Thanks for the update.

I know they had some data breach in a marketing tool they used a number of years ago so maybe related as that list is still circulating. This was not the core signature service.

I would suggest you forward the email to spam@docusing.com and let them follow it up with relevant authorities.

Regards

Robert.

C

Community Member

Legacy User

Hi

The email address would appear to be accurate it is the NA2 server email that it came from.

In the email you got you will see at the bottom there is an alternative signing method that you can copy the ID number go to the DocuSign website and there is an access documents link in the top right hand side of the page where you enter the number to view the document.

Regards

Robert

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C

Community Member

Legacy User

I have just spoken to the company (in Canada) from which this supposed DocuSign doc was supposedly sent. (1) It was NOT from them. (2) They received a call from someone else yesterday describing the same situation. Seems to me that DocuSign just may want to look into this. It's SOME form of phishing!

C

Community Expert

Answer

Docusign Employee

Thanks for the update.

I know they had some data breach in a marketing tool they used a number of years ago so maybe related as that list is still circulating. This was not the core signature service.

I would suggest you forward the email to spam@docusing.com and let them follow it up with relevant authorities.

Regards

Robert.

C

Community Member

Legacy User

I've already completely deleted it from my system

A

AMY C

Newcomer

“ROBERT” KEEPS RESPONDING TO QUESTIONS ABOUT PHISHING OR SCAM EMAILS WITH A SCAM EMAIL!!

spam@docusing.com is not a docusign email!! It is docusign not docusing!!

Perhaps DocuSign staff should be reviewing these community comments.

Vinicius.Rodrigues

Docusign Employee

Hi!
We recently prepared a video and a community post with more information about email security. Please, check it out:

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

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